FAQ

A DPS plan allows users to deposit a fixed amount daily to earn short-term interest over a predefined period.

Yes. We use institutional-grade security, blockchain transparency, and secure wallet integrations to protect user funds and data.

Users must be at least 18 years old and legally capable of entering into binding agreements. Both individual investors and institutions can use the platform.

CryptoCollateral is a secure platform for managing digital assets. Users can participate in DPS (Daily Deposit Scheme), Fixed Deposit (FD) plans, and crypto-backed lending to grow and optimize their cryptocurrency holdings.

Profits are calculated based on the total deposits and the plan’s interest rate and are credited at the end of the plan term.

FD plans allow users to deposit a lump sum for a fixed period to earn guaranteed returns.

Yes, each FD plan can be reinvested a maximum of two times.

A 15% penalty applies to the total capital invested, including profits, if an FD plan is reinvested beyond the allowed limit.

No. Early withdrawals are not permitted. Funds are locked until the end of the selected plan duration.

Users can pledge digital assets as collateral to borrow funds. Loan terms, interest rates, and repayment schedules are enforced via smart contracts.

Users are responsible for maintaining sufficient collateral. CryptoCollateral may require additional collateral or partial liquidation in case of significant market volatility.

Sign up with your email, complete KYC verification, and connect your digital wallets to start using DPS, FD, and lending services.

Personal and transactional data are stored securely in compliance with our Privacy Policy. We do not share or sell user information without consent, except where legally required.

Immediately contact our support team. We recommend enabling two-factor authentication (2FA) for added security.

Platform fees may apply for DPS, FD, lending, and transactions. All blockchain transaction fees are separate and determined by the network.

DPS profits are credited at the end of the plan term. FD profits are credited either at maturity or per the plan’s payout schedule.

You can reach our support team via the Help Center, live chat, or email. Support is available to help with account issues, deposits, withdrawals, and technical guidance.